Medical Billing and Collection Services

By streamlining the revenue cycle, Reliance reduces staff time spent pursuing difficult accounts, improves collection rates, and saves money. Customer service representatives are available on weekdays from 8 a.m. to 5 p.m. Pacific Time to handle service calls. We follow up on all accounts within 30 days to check claim status, and we send aged accounts to collection agencies to facilitate payment.

Reliance handles all aspects of billing including

• patient payment posting,
• patient statements,
• report management,
• collections, and
• aged accounts.

Medical Insurance Claims Processing

Reliance relieves the ever-growing burden of managed-care interaction by handling all aspects of claims including eligibility verification, billing submission, and denial management. Medical billers submit electronic claims, work through rejected claims, and follow up on all accounts receivable each day. This process speeds reimbursement for our clients.

For clients who take advantage of the services listed above, we also

• facilitate insurance company credentialing for physicians and
• submit and follow up on managed-care contracts.